Designing effective processes is not just about creating a flow chart - it is understanding the depth and breadth of a process, what variations are needed, and how the process connects to other work (or processes). How to design and document critical process knowledge is a skill which requires using various process tools such as process frameworks, modeling current and future state, and preparing process definition documents, SIPOC models, and RACI charts.
During this course you will learn how to properly scope a process; conduct the essential analysis to design a process for purpose and fit; and document a process to meet the differing needs of the varied stakeholders of the process.
To access the course go to My Dashboard using the link on the upper right of this screen and select the course. If this course does not show up in your dashboard, please send an email using the Contact Us link at the bottom of this page.
During this course you will learn how to properly scope a process; conduct the essential analysis to design a process for purpose and fit; and document a process to meet the differing needs of the varied stakeholders of the process.
To access the course go to My Dashboard using the link on the upper right of this screen and select the course. If this course does not show up in your dashboard, please send an email using the Contact Us link at the bottom of this page.
